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Need Support? Insomniacs Support & FAQ’s

Welcome to the Insomniacs Support section. Before you contact us for any Support, please check out our FAQ’S, below to see if that helps with any issues you may be having:

If you are having an issue with a particular Add-On, or with Sources or can’t find a link, to a Movie or Show, then you need to contact that Add-On Developer. We are unable to do anything our end with how Add-Ons run. If you notice that an Add-On is down, or is no longer working, then please get in touch with us, so we can then replace the non-working Add-On. If an Add-on need updating, then they will update automatically, once that Add-On developer has updated the Add-On. This can take up to 72 hours, after an update is released. You can use the Insomniacs Wizard to ‘Update all Add-Ons’ manually. If you want to update the Add-On faster. The ‘Update all Add-Ons’ option is under the Wizard-Hub.

If your having an issue finding a source on Exodus for example, then you will likely have the same issue with all similar scraper Add-Ons, like Jor-El, Venom, Tempest. If this happens then Try the One Click sections of the Add-Ons. or Add-Ons like Magic Dragon. Or Jen Add-Ons, like Deceit, METV, Techstreams, Magic Dragon, and others in the All-In-One section of the Builds. For example, when you click a Movie or Show on Magic Dragon, it gives you direct links to that Source. Explore other Add-Ons, within the Build,or read up on editing the Add-On or Scraper settings…

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If you are having issues with Movie Links on Kodi. Then please click this link, to read the easy to follow guide, on how to fix this issue.

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Are Add-Ons taking a while to Load? If so, follow our very easy guide on how to get Add-Ons to load faster. Click Here For The Guide, On How To Get Add-Ons To Load Faster

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We at Insomniacs have our own APK Kodi forks. Using the Insomnics Kodi 18 APK, has many advantages than using Kodi 18. Users who use our Kodi 18 APK, will not need to add the sources to the Insomniacs Wizard or Repo, and when using the Insomniacs Kodi 18 APK, you can also use it alongside Kodi 18. Allowing you to use 2 seperate Kodi 18 Builds. We have made a full images step by step guide, on how to easily install the Insomniacs Kodi 18 APK. Please click here to open the guide on how to install the Insomniacs Kodi 18 APK.

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Nothing is more annoying than watching a Movie, or TV-Show, for it to keep freezing and buffering. A build soes not affect Buffering in any way. If your experiencing buffering, then this is due to a connection issue, or device overload. Following a few simple steps will massively help you, if you do experience issues with Buffering.. The Insomniacs Wizard, also has a really handy Buffer prevention feature.  Click Here To Read Our Easy Guide, On How To Prevent Buffering

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Using Debrid, makes a huge difference in getting better sources, and links to Movies and all other content. We have made an easy to follow, full step by step guide, on how to set up Debrid on any Insomniacs Build. Click Here To Open The Debrid Guide.

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Some Add-Ons settings are Pre-Configured, to use Openload, and other pairing methods. You can easily put a stop to the pairing pop-ups. Click Here For The Full Guide, On How To Stop The Pairing Pop-Up.

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Updating your Build is super easy, when using the Insomniacs Builds. You will receive an update notification, when an update is available. With the option to ‘Update’ now. You can also manually update your Build with just one click… Click here, for the step by step guide on ‘How to Update your Build’

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When Installing any Insomniacs Build. It is very straight forward, as the Insomniacs Wizard does most of the work for you. Anyone can easily install any of the Insomniacs Kodi 18 Builds. Even if you are new to Kodi, or not tech savvy. We have made a full imaged step by step guide on how to Install the Insomniacs Builds. Click Here To Open The Easy To Follow Step By Step Guide

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The Insomniacs Wizard has many great features. From Builds, to the APK Installer, Addon Installer, aswel as great Maintenance, Fix & Tweak features and much more.. Any Kodi User can install the Insomniacs Wizard. Click This Link To Read The Full Post On What The Insomniacs Wizard Offers, And How To Install It.

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Need to Re-Set your pssword?

If you are unable to Log-in to this website, or have forgotten your password or Username, then please use the Lost Password option.

When you are directed to the Lost Password page, via the above link, enter your registered E-mail address, and you will then receive an automated E-mail, with a link to re-set your password. (Don’t forget to check your Junk folder)

Unable to Register??

If you are unable to register, then that’s likely because your E-Mail is already registered. The website will only allow one user per E-mail. This website also has an Anti-Spam system. If you’re account has been mistaken for a Spam account, then please E-mail us: [email protected]  and we will sort the issue for you.

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We very regularly update the Insomniacs Builds. And we like to constantly keep on top of all our Builds, to ensure that Users get the best out of the Insomniacs Builds. If, and When there is an issue with any of the Builds. For example, if an Addon closes down, or discontinues, we then instantly replace that Add-On. (This is why we advise Users, if you notice any issues, to then click the ‘Update Build’ under the Wizard-Hub. As it’s likely there is a fix already done. When we make one or two changes, or fixes, we don’t update the Build version. When we make bigger changes to the Builds, we then release an official update. To check what the latest Insomniacs Build versions are, please click this link.

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If the above FAQ’s do not help you in any way. Then please contact one of the Support team, via the ‘Support Form’ below:

Please remember to be polite, when requesting Support. And to provide as much information as possible. As this will help us to resolve any issues you may have as quickly as possible.

 

We personally respond to all Support requests within 24 hours. When contacting us for Support. You will receive Support via the E-mail Address, you have supplied above.

Thank-You.

The Insomniacs Team.

 

 

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